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GPAHU Monthly Newsletter-October Print

President's Corner

It’s been an exciting month at GPAHU.

The most exciting news is our membership numbers are on the rise!   Thank you and welcome to our new members!   Last month, Greater Phoenix AHU had the largest growth month in the history of NAHU with a record 39 new members in one month.   Well done!  A special thanks to the State Chapter for putting on the Medicare Summit and to all of you for spreading the word about the value of membership.  I would love to keep this momentum.   Please ask your colleagues to sign up for membership and work toward achieving Triple Crown for yourself!   Have someone who you think might be interested, invite them to a luncheon and have them talk with one of the board members.  Together we are stronger!

Also, did you see the September’s President’s Perspective from NAHU?  Our national President, Patricia Griffey mentioned Arizona in her “What Makes a Successful Event”.   Way to go Arizona!

Last month’s luncheon at the Phoenix Country Club, we heard from Christine Bracamonte Wiggs, PhD, MPH, MS, Director of Community Health Interventions and Health Equity BlueCross and BlueShield of Arizona updating us on what BCBSAZ and MobilizeAZ is doing to inspire health for Arizonans through education, resources and community investment.  Their focus is on Substance Abuse Disorders, Mental Health and Diabetes.  You can check out their site, print off brochures and learn about community events on line at   Be on the lookout and please participate in the survey that is going out to gauge interest in holding future educational events on Substance Abuse here in AZ.  There is a need, perhaps we can be forefront on educating our community and clients to potentially see positive changes.

Next month, on November 19, 2019, we will hear from Michael Baron, Senior Advisor for Health Investigations (SAHI) at the Los Angeles Regional Office of the U.S. Department of Labor, Employee Benefits Security Administration and Erin H. Klug, Assistant Director of the Market Oversight Division at the Arizona Department of Insurance.   What to expect with an Employee Benefits Security Administration (EBSA) Health Investigation.  EBSA oversees nearly 681,000 retirement plans, approximately 2.3 million health plans, and a similar number of other welfare benefit plans, such as those providing life or disability insurance.   As part of their assigned duties under the Employee Retirement Income Security Act of 1974, as amended (ERISA), the EBSA conducts civil and criminal investigations of employee benefit plans to ensure compliance with ERISA.  According to a fact sheet posted on the DOL website, during its 2017 fiscal year, the EBSA closed 1,707 civil investigations of employee benefit plans.   Join us to find out from the experts what we can do to keep our clients out of the hot seat.    

On October 24, 2019, GPAHU was out at Desert Ridge Marketplace donating $2,500 to Big Brothers and Big Sisters of Central Arizona through Paul’s Car Wash.  Maybe you saw us on tv?   Thank you to our members that donated their time and money.  We’re very fortunate to have such generous members.  If you didn’t donate and would like to, there is still time, check out our website or click here to donate.  We will collect funds through the end of November.   We have three more charity events that we’ll be hosting in the next few months, check out our website and get involved with us!

If you haven’t given us your testimonials yet, please do so here.  Also, if you have any advice, suggestions or comments, please share them!  This is your association and we are listening.  My email is [email protected] or you can reach any of the active board members here.  

Thank you for entrusting me with the leadership of GPAHU. 


Jessica Cheney, REBC 

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Welcome New Members

September: Boaz Ament, Adan Loeza, Cathy Brown, Howard Farkash, Kevin Gotwalt, Jean Lentsch, Kevin Lloyd, Cynthia Macluskie, Tim Maki, Melissa Makin, Todd Matthews, Eryn McCormick, Matt Monk, Peter Orona, Sherry Pitsch, Natalie Salese, John Stamatakis, Kayla Flores, John DelBrocco, Cyndi Griner, Cynthia Hynes, Rosanna Belling, Mark Moskowitz, Dawn Hall

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New Member Spotlight

Molly Kelly is originally from MN, but grew up in Fountain Hills, AZ as a child and she received her Bachelor’s degree from ASU. She has lived in AZ for 24 years. Molly lives with 2 roommates and 2 dogs. Her parents, 3 siblings, and 2 nieces all live in AZ. When Molly isn’t working she enjoys hiking, yoga, and travel!

Molly has been in the industry for about 3.5 years. She fell into the industry. She started at a tech startup (You might remember Zenefits) after college and the company happened to be benefits and insurance focused. The rest is history and today Molly works for National General Benefits Solutions where she sells level and self-funded group medical insurance to mid-sized businesses (51-500).

What is one way you think being an agent/broker provides a positive benefit to clients/individuals?

Before working on the carrier side, I was a broker for about 3 years. I can’t tell you how many times I had an employer tell me “I’ve been doing this for 15 years and this is the first time it has ever made any sense”. As brokers, we have to opportunity to help employers and members navigate through something that has never made sense to them before, and to help them find the best possible solution to fit their needs. In the market we live in today, that could literally be life changing for a member or family.

How/Why did you become a NAHU/GPAHU member?

Chandler Chavez and Rowland Harris had been telling me to join for months, and when I met with Jessica Hanson she convinced me to finally do it! The broker community in Phoenix is an incredible and talented group of individuals that I feel honored to work alongside. GPAHU helps bring that community of people together to share ideas and grow the industry as a whole to be more successful.

What 2 benefits do you feel are most valuable as part of your membership?

The opportunity to get more connected with all types of people across the Phoenix insurance industry, to share knowledge and become more successful together

What would you tell a potential new member to sell them on becoming a NAHU/GPAHU member?

If you think insurance jokes are funny, you should probably join GPAHU.

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Board Member Spotlight

Andrea Bailey is a native Arizonan.  She was born in Phoenix (St. Joe’s Hospital) and moved down to Tucson when she was 1. She grew up in Tucson and attended college at the University of Arizona. GO WILDCATS! She moved back up to Phoenix a few years after graduating from college and has been here ever since. She lives in Chandler with her 3 fur babies, Oliver, Tucker and Winnie.  Andrea works a lot and hates to admit that her home life is pretty boring. She did however grow up being a competitive athlete so when she can, she loves going to Orange Theory Fitness because she loves the workouts and the feeling she gets afterward.  She says “Don’t judge right now as I have to get back into a routine of going and I don’t think 4th Quarter is the time to get back into that routine”. I think we can all understand that sentiment.

Andrea is going on her 23rd year at Black, Gould & Associates. This is her first and only job out of college. She started in their Tucson office and moved up to the Phoenix office a few years into her career.  Andrea’s segment at BGA is Individual and Family Plans (IFP) and Medicare policy sales.

How/Why did you become a NAHU/GPAHU member?

I joined NAHU about 14 years ago and did not become really active until 2016 when the IFP market started to crash here in Arizona. I became passionate in fighting not only for GA’s but for Brokers/Agents and how valuable they are to the citizens in Arizona, They need our help in navigating the web of the Affordable Care Act.  I became your GPAHU Legislative Chair starting in 2018 as I wanted to fight to get some bills not only locally but nationally recognized and help rally to get them pushed through.

What would you tell a potential new member to sell them on becoming a NAHU/GPAHU member?

I am going to quote our outgoing NAHU National President as I love the way he articulated this: “There is no excuse for anyone in our industry not to be a member. If they want to be an involved member, we would love to have them. If they want to be a member but not get involved in chapter leadership, we would love to have them too. Membership in our association comes in many different forms and we love them all.  So, the next time you are talking to a peer who is not a member, ask them why you are doing all of their hard work and they are reaping the benefits of your hard work. Then hand them an application and tell them to start carrying their own load.”

How/Why did you become a member of the GPAHU Board?

I was approached by our current GPAHU President, Jessica Cheney, to get involved with the board and hold a board position. I told her my passion was the Legislative Chair. I felt that all segments of our industry were being supported by the local boards except the IFP and Medicare segments.  Since I have been on the board we have brought in so many new Agents and Carrier Reps in these 2 segments and I am happy to be part of it.  (YAY! Thank you Medicare Summit.)

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Changes with your information?

GPAHU downloads member data from the national site, so update it there and we’ll capture changes that way.  To update your information, go to, click on “Membership”, then “My Account”.   You can update your address, email, edit your practice areas, view your member details, billing, add a photo, keep track of new members you brought in, certifications, etc.  It’s important to keep this data updated because this is how you will be shown in the Find an Agent tool (

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Calendar of Events

Remember to visit our new website to register for upcoming events.

November Luncheon

November 19, 2019
11:30 AM - 1:00 PM

Phoenix Country Club
2901 N 7th St
Phoenix, AZ 85014

What to Expect in an EBSA Health Investigation

December Monthly Luncheon

December 17, 2019
11:30 AM - 1:00 PM

Phoenix Country Club
2901 N 7th St
Phoenix, AZ 85014

Insurance Ethics -- Requirement now or remedial training later?

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Community Service

Paul's Car Wash - Charity Event for Big Brothers Big Sisters of Central Arizona

If you didn't get the chance to join GPAHU at Paul's Car Wash you can still Donate. We have kept the donation link open, so feel free to click below and help us in giving back to the community.

Click here to Donate

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Professional Development

As a member, you have access to so many tools to promote yourself and your business.  

  • Check out the Running Your Business series in NAHU vision.  There are informative video’s on everything from checking up on your E & O to Transitioning to a fee-based business.   Click here to learn more:  
  • You can also check out the “Promote Yourself” tab, under “Resources”, at  
    • Here you will find, infographics that summarize important legislative topics for you and your clients, including Medicare for All means one size fits all care.  Infographic is attached to the email version of this newsletter.
    • The NAHU Logo for you to share on your letterhead, business cards, or websites. 
    • Media and Social Media Tools and
    • Broker’s Making a Difference.  The Brokers Making a Difference website is designed to inform consumers, legislators and the media about the tireless work agents and brokers do in guiding their clients through the complex task of complying with numerous state and federal regulations while choosing and maintaining appropriate coverage at an affordable price. The website includes an interactive map where people can view specific examples of how brokers help their clients and gain a better understanding of the broker’s role as an advocate and educator. This website highlights the vital role of benefit specialists in the health care industry and the value they bring to their clients throughout the year.   If you haven’t already, check it out and share your story or ask your clients to share their story about work that you have done on their behalf.

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Earning the Registered Employee Benefits Consultant® (REBC®) designation elevates your credibility as a professional. The field of employee benefits continues to evolve rapidly. A year does not go by without new government regulations, new or modified coverages, and new techniques for controlling benefit costs. To best serve their clients, professionals need to have a current understanding of the provisions, advantages, and limitations associated with each type of benefit or program as a method for meeting economic security. The designation program analyzes group benefits with respect to the ACA environment, contract provisions, marketing, underwriting, rate making, plan design, cost containment, and alternative funding methods. The largest portion of this program is devoted to group medical expense plans that are a major concern to employers, as well as to employees. The remainder of course requirements include electives on topics serving various markets based on a broker’s client needs.

Click here for more information

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Upcoming National Events

For more information about the upcoming 2020 Capital Conference Click Here.

30th annual Capitol Conference.  February 24-26, 2020- Roadmap to Reform.   We look forward to record attendance this year. The conference will be one of the most important ever, so please register early and be ready for an experience you won't forget.  This is a unique and inspiring meeting every year but we think you will agree that this year may be a game-changer. Be a part of helping those important changes happen and join your NAHU colleagues from every part of the country as we gather in our nation's capital and make a difference in the health-reform debate.  Online Registration is $445 until December 4th

CapConPlus (audio recordings of all sessions synched to the powerpoints) will be available at no charge to attendees who stay at the Hyatt Regency for two nights or more.  If you choose to stay elsewhere, you will be able to purchase the session recordings for $99 beginning in January.  Interested in who is going from Arizona.  Just ask! 

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Advocacy-Operation Shouts!

NAHU is the leading professional association for health insurance agents, brokers, general agents and consultants. We, the members work every day with individuals, families and employers of all sizes to help them purchase health insurance coverage and use that coverage in the best possible way. As a dedicated group of more than 100,000 benefit specialists from across the nation, NAHU advocates on behalf of American health insurance consumers.

Check out what NAHU is working on by clicking here- You can also GET ACTIVE and support our national chapter by sending an Operation Shout.    You should already be getting a timely email with the operation shout data, but if you aren’t, you can log into the NAHU site, under Advocacy, Click on Operation Shout!  Here you will find prepopulated betters to our AZ congress people all ready to go.  Click on “Write or Tell” and complete the requested data.   It will address the letter to the appropriate person(s), then click on Submit All Letters.  An email will be sent directly to the congress people.  The more our congress people hear from us, the louder our voice is.  

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In case you didn’t get a chance to check out the HUPAC newsletter for third quarter, here is the AZ update:

State of the HUnion
Third Quarter 2019

Arizona: This is one of the most high-profile races this cycle as Arizona has been inching toward the Democrats the last two cycles. President Trump received less than 50% of the vote and took the state by less than four points over Hillary Clinton. For comparison, Mitt Romney beat President Obama by nearly 10 points. Democrats have high hopes to defeat incumbent Senator Martha McSally, who was appointed to the seat after losing to Democrat Kyrsten Sinema in 2018. Sinema is the first Democrat elected to the Senate from Arizona in 30 years. Meanwhile, Democrats feel good about their candidate, retired astronaut Mark Kelly. Even though he has never run for office, he has a good public profile and so far as proved his skills as a fundraiser and on the campaign trail. Kelly has about $9.5 million cash on hand while McSally has $5.6 million. McSally currently has a sub 40 percent approval rating, according to the latest Morning Consult poll. HUPAC supports McSally for re-election. Inside Elections rates this race as Toss-Up.”

As a region, our HUPAC contributions are up 22% through third quarter.   That is by far the highest of all regions!  Great Job Region VII!  Want to know where the money you donate goes?  Check out the Q3 State of the HUnion attached to the emailed version of this newsletter.

Not contributing to HUPAC?  Check out the Levels of Contributions and join us today!

  • Monthly Credit Card or Bank Draft Amount: $12.00/month
  • Annual or One-Time Contribution Amount: $150.00
365 Club
  • Monthly Credit Card or Bank Draft Amount: $30.00/month
  • Annual or One-Time Contribution Amount: $365.00
  • Monthly Credit Card or Bank Draft Amount: $42.00/month
  • Annual or One-Time Contribution Amount: $500.00
  • Monthly Credit Card or Bank Draft Amount: $63.00/month
  • Annual or One-Time Contribution Amount: $750.00


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NAHU Educational Foundation

The NAHU Education Foundation is a 501(c)(3) nonprofit organization that helps the public stay informed about the public and private health insurance options available to them. The foundation creates educational materials for the American public about private health insurance options, whether consumers are buying health insurance coverage on their own, purchasing coverage through the exchange or signing up for a plan through their employer. The foundation also assists those needing coverage who may be eligible for public programs like Medicare, Medicaid or children’s health insurance programs.  Interested in learning more?  We were to!  Be on the lookout in the coming months with more information and if you are interested in joining our NAHU Education Fund committee, please reach out to Jessica at [email protected]    

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NAHU Happy Hour Podcast

Did you know that NAHU has a podcast? Click the image below to listen to the lastest episode.

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NAHU President's Triple Crown Program

Congratulations to the 2019 Qualifiers!

Charlene M. Hogeland, REBC
Natalie Daricek
Jessica R. Cheney, REBC
Click here for more information on how to Qualify!

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Thank You to Our Newsletter Sponsor

Interested in sponsoring our next newsletter?  Please contact Jessica Cheney at [email protected]


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Connect with the State and National Chapters


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